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Resident FAQs

[ultimate-faqs include_category=’residents’]

Our Procedure for Moving-Out

Once a move out date has been determined, be sure to properly notify both the Super and Bell Realty.  Bell Realty needs to be notified in writing.

• Upon vacating, the tenant should leave the apartment in a broom clean condition, removing all personal belongings and trash from the apartment, and making any minor repairs if needed. Please be sure to empty out all cabinets and closets.  Please clean stove and empty and clean refrigerator/freezer.
• If the apartment was painted by the tenant, then the tenant should restore it to the original colors.
• If you are moving out from a building with an elevator, protective elevator pads must be put up prior to the start of your move. Alert the super in advance so that he can take care of this for you.
• If you are using a professional moving company we must obtain a copy of their Certificate of Liability and Worker’s Compensation. Have the company contact Bell Realty directly and we will advise them as to the proper language to put on the certificates.
• Moves out of the building should take place during normal business hours (9am to 5pm).
• Be sure to give the apartment, building and mailbox keys to the Super after you have moved out which signals that the apartment has been officially vacated. Also if applicable give the super your garage clicker and laundry card.
• No damage should be noted to the structure of building, public areas both interior and exterior including the elevator (if applicable) after the move has been completed or the security deposit, or a portion thereof, will be forfeited.

Our Procedure for Moving-In

Once a move-in date has been determined, be sure to notify both the Super and Bell Realty.

• If you are moving in to a building with an elevator, protective elevator pads must be put up prior to the start of your move. Alert the super in advance so that he can take care of this for you.
• If you are using a professional moving company we must obtain a copy of their Certificate of Liability and Worker’s Compensation. Have the company contact Bell Realty directly and we will advise them as to the proper language to put on the certificates.
• Moves in to the building should take place during normal business hours (9am to 5pm).
• Contact the Super or Landlord’s agent to obtain a full set of building keys.
• If you have not already done so, introduce yourself to the super and give him the best phone number to contact you in the case of an emergency.
• Contact electric and gas utilities to transfer utilities into your name.

If I have to break my lease early, do I get my security deposit back?

By law, the answer is “No” in most cases.

In the event that the lease is being broken early within the first year of tenancy, then the security deposit is automatically forfeited.

In the event that the lease is being broken early within a lease renewal period then Bell Realty will typically try to work with a tenant to refund a portion of the security deposit on a case by case basis.  A lot will depend on the Landlord being able to rent out the apartment quickly to avoid rent loss.  In addition, to qualify for refunding the security deposit the following conditions must be met:

• The Tenant is in good standing and owes no back rent or fees.
• The Tenant has provided written notice at least 60 days in advance expressing a desire to vacate the unit providing a specific leave date and a forwarding address. They may use the Contact Form on the website.
• Tenant will provide reasonable access to the unit to a broker designated by Bell Realty, if requested, to show prospective future tenants. Tenants should not attempt to rent the apartment on their own or attempt to sublease the apartment.
• Apartments are not considered fully vacated until the keys are returned to the Superintendent or Bell Realty. This should occur prior to the end of the month. Keep in mind that most leases are signed on the 1^st or the 15^th of the month, the more time you provide the Landlord to rent an apartment the more likely you would be to receive a portion of the security deposit back.
• All move-out procedures should be followed.

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